Terms of Service

Last Updated: 28-07-2026

Welcome to The Crochet Hub. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, please do not use our website.

2. Products

All products sold by The Crochet Hub are handcrafted with care. Due to the handmade nature of our creations:

• Slight variations in color, size, texture, or design may occur.
• Such variations are a natural characteristic of handmade products and are not considered defects.

We strive to display our products as accurately as possible, but actual colors may vary slightly depending on your device's screen settings.

3. Pricing & Payments

• All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
• Prices are subject to change without prior notice.
• Orders will only be processed after successful payment confirmation.

4. Order Acceptance

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Incomplete or incorrect customer information

If your order is cancelled after payment has been received, the applicable amount will be refunded to your original payment method.

5. Ready-to-Ship & Made-to-Order Items

Our website offers both Ready-to-Ship and Made-to-Order products.

• Ready-to-Ship items are dispatched within the estimated timeframe mentioned in our Shipping Policy.
• Made-to-Order products require additional production time before dispatch.

Estimated timelines are provided for convenience and may occasionally vary due to unforeseen circumstances.

6. Shipping

Shipping timelines, dispatch schedules, and delivery estimates are governed by our Shipping Policy. While we work with trusted courier partners, delivery dates cannot be guaranteed.

7. Returns, Exchanges & Refunds

Please refer to our Return & Refund Policy for complete details.

In summary:

• Returns are not accepted.
• Exchanges are available only for damaged or defective products, subject to the conditions outlined in our policy.
• Refunds are generally not offered except where required by applicable law or in circumstances determined by The Crochet Hub.

8. Intellectual Property

All content on this website, including photographs, product designs, logos, graphics, text, and branding, is the property of The Crochet Hub and may not be copied, reproduced, distributed, or used without prior written permission.

9. Customer Responsibilities

By placing an order, you agree to:

• Provide accurate billing and shipping information.
• Ensure someone is available to receive the package at the delivery address.
• Use our website only for lawful purposes.

10. Limitation of Liability

The Crochet Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including delays caused by courier partners, natural events, or circumstances beyond our reasonable control.

11. Privacy

Any personal information you provide is handled in accordance with our Privacy Policy and is used solely for processing orders, customer support, and improving your shopping experience.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after any changes constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website. Our team will be happy to assist you.